AVINO CUSTOMER CARE
FAQ
Clear information for shopping with confidence.
Answers to common questions
How can I place an order?
Add your selected products to the cart, proceed to checkout, and follow the payment instructions.
What payment methods do you accept?
Available payment methods are shown at checkout and may vary by destination.
Where do you ship?
We currently ship within the United States. Shipping availability is confirmed at checkout.
How long does delivery take?
Orders are typically processed within 1–3 business days, followed by estimated delivery within 8–10 business days. Actual timing may vary because of carrier conditions.
How can I track my order?
When tracking is available, we will send tracking information to your order email. You can also use our Track Your Order page.
Can I change or cancel my order?
Contact us as soon as possible at info@avino.club. We cannot guarantee changes after an order has entered processing or shipment.
What is your return policy?
Contact us within 14 days of delivery. See our Returns & Refunds page for eligibility and instructions.