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AVINO
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Review the payment options and final order total at checkout before placing your order. This page explains payment at AVINO and where to get help if something does not look right.
Accepted payment methods
AVINO currently displays support for Visa, Mastercard, American Express, Discover and Diners Club cards, as well as PayPal, Shop Pay, Apple Pay and Google Pay.
The options available for your particular order are shown at checkout. Availability can depend on your country, device, browser and payment provider. Choose a method offered in your checkout rather than relying on a payment logo alone.
Currency and your order total
Our store's base currency is US dollars (USD). Check the currency displayed at checkout before confirming payment, particularly if you have changed your region or currency while browsing.
Review the items, quantities, any applied discounts, shipping charges and applicable taxes in your order summary. See our Shipping Policy for delivery options and charges. Your bank or payment provider may apply its own currency-conversion or international-transaction charges; contact that provider for details.
If a payment is declined or appears pending
Check the payment details and any verification request from your bank or payment provider. If the payment is declined, you can contact the provider or choose another payment option available at checkout.
If you see a pending charge but are unsure whether the order was placed, check your confirmation email and payment account before trying again. Contact AVINO if you need help checking an order; repeated attempts may make it harder to identify which payment relates to it.
Payment details and support
Enter payment details only in the checkout or the payment provider's payment screen. Do not send your full card number, card security code, account password or one-time verification code by email.
For payment-related order questions, email info@avino.club. Include your order number, if available, and a brief description of the issue. If you attach a screenshot, remove sensitive payment details first. Business and customer-service contact information is available on our Contact Us page.
Cancellations and refunds
Payment questions do not change the cancellation, return or refund conditions for your order. Please read our Return and Refund Policy for eligibility, the request process and refund timing. If you are checking the status of a refund, contact us with the order number so we can review the request.